Contact Us
Email, WhatsApp or the form below — a person replies within 2 business hours, Monday to Friday,
9am–6pm US Eastern. We work with race directors, police and fire departments, schools, clubs and brands,
and we ship door to door worldwide.
Best for artwork and spec sheets — attach
anything, including a photo of a sketch.
Quote form
Three answers to start; you get an
itemized quote back within 2 business hours.
Business hours
| Hours | Monday – Friday, 9:00am – 6:00pm US Eastern (EST/EDT) |
|---|---|
| Reply time | Within 2 business hours |
| Time difference | We coordinate production in China; US Eastern is 12–13 hours behind China. Your email after 6pm EST is answered the next morning, EST. |
| Service area | Worldwide door-to-door express |
| Quotes in | United States dollars (USD) |
What to include in your message
- What you need — medal, coin, pin or gift.
- Approximate quantity (our minimum is 50 pieces).
- The date you need it in your hands.
- Artwork, or a photo of a sketch — any format works.
That is enough for us to come back with a number. You do not need a spec sheet, a purchase order or
a finished design.
Where we ship
| Destination | Transit after dispatch |
|---|---|
| United States (48 states) | 3 – 5 business days |
| Canada | 5 – 8 business days |
| Alaska, Hawaii, Yukon, NWT, Nunavut | Quoted case by case |
| Other regions | Quoted per destination |
HS code 8306.30. Duties and taxes are paid by the importer of record and are not
included in our prices.
Who you will talk to
Not a ticket queue. The same person who inspects your order answers the email — so when you ask
"can this detail survive the mold," you get an answer from someone who has seen the mold.
Prefer one of these instead?