Our Factory Network — 10+ Years, One Accountable Team

Transparency

Our Factory Network — Matched by Process, Not by Price

A single factory can only sell you what it makes — and in this industry almost no "factory" makes
everything it sells. We are the sourcing and quality-control layer: we route each process to the specialist
shop that runs it — die casting to one, enamel filling to another, plating to a third — and we inspect every
one of those handoffs ourselves. One quotation, one contact, one inspection report.

Why we don't own one factory

Owning one plant means selling one set of machines: one minimum, one calendar, one plating quality. It
also means the salesperson's job is to convince you that their line is the right line for your project.
We work the other way round. The question when your artwork arrives is not "how do we make this on our
machines" but "who does this specific thing best."

The part most suppliers leave out

Even our main partner factory does not own every process. It casts and it finishes; it does not run the
plating line, and it does not die-cast every alloy we quote. Plating goes to a shop that plates nothing
else. Die-casting outside its size range goes to a dedicated caster. Buying one more machine is not how
this belt develops — specialization is, and it is exactly why the edge on a coin can be sharp while the
gold tone stays matched across 1,000 pieces.

That arrangement is normal here. Saying it out loud is not. A seller who claims to own all of it is
usually brokering the same subcontracts and simply not telling you who is responsible when two of them
disagree — which is the moment a project actually goes wrong.

How we route an order

If your project is… It goes to Because
Deep 3D relief, thin walls, tight tolerances Die casting specialist A Best die depth control and lowest flash rate
More than 6 enamel colors, borders under 1mm Enamel specialist B Hand-filling team with the cleanest color separation
Antique finishes, dual plating, color consistency Plating shop C Tone matching across a batch and adhesion testing
Stainless steel, laser engraving Metal shop D Runs a laser line instead of enamel
Ribbons, capsules, pouches, retail packaging Assembly partner E Packing lines that survive export handling

The workshops we work with

Type Specialty What we check there Partner since
Die casting Relief depth on zinc alloy, edge sharpness Die condition before the run, flash on the outer edge, weight variance 20[X]
Enamel filling Color separation on borders under 1mm Color vs approved Pantone, bubbles, overflow onto raised metal 20[X]
Plating Batch-to-batch tone, antique finishes that do not turn green Tone vs plated reference, tape-test adhesion, recess coverage 20[X]
Assembly & packing Ribbon attachment, capsule fitting, carton labeling Count per carton, label accuracy, bag seal, packed photos 20[X]

⚠️ 合作年限 20[X] 为占位,请替换为真实起始年份;工厂名称不公开是出于与工厂的约定,
现场照片需书面授权后才能上传。

What we check before placing an order

  • The shop has capacity in your window — not just "will try".
  • The die is cut to the approved proof, and the first strike is photographed for you.
  • Material and plating match what was quoted; no silent substitutions.
  • AQL 2.5 sampling on the finished run, with defects photographed and reported.

Every process. One accountable partner.

Splitting the work across shops only works if somebody owns the seams. That is the job, and it is itemised:
selection and audit of the shop, mold development, first-article sign-off, in-process inspection, and final
inspection with shipment release. Five checkpoints, all of them ours, none of them delegated back to you.

The practical difference: you get one quotation with every line named, one person who answers the phone in
your time zone, and one inspection report before the carton moves. You are never the middleman between a
caster and a plater.

FAQ

Do you have your own factory?

No. MedalSmith is a sourcing and quality-control partner, not a manufacturer.
Orders are produced by vetted workshops in China's metal-craft industrial belt and inspected by us
before shipment.

Can I visit the factory?

Yes, by arrangement. We will tell you in advance which shop your order is
running at, and we can arrange a visit during production. Most buyers prefer the five photo updates.

What if a workshop cannot hold the schedule?

We move the step to another vetted shop before your date is at risk, and tell
you when we do it. That flexibility is the actual benefit of not owning one plant.

See the 12-step QC process →
Get a quote