What we collect
When you request a quote: your name, email address, company and the project details you type into the form. When you upload artwork: the files you send. When you place an order: the shipping address and, where applicable, a purchase-order reference. Nothing else is required to buy from us.
What we do with it
We use your information to quote accurately, produce your order, arrange freight and answer your questions. We do not sell your data, and we do not run advertising trackers on this site.
Artwork and design files
Design files are kept for 24 months after your last order, so a reorder reuses the same die without paying the mold fee twice. If you want them deleted sooner, email us and we will confirm in writing once it is done.
Who else sees your data
Only the people their job requires: the production workshops involved in your order (die casting, plating, packaging), the freight carrier that delivers it, and the email provider that carries our correspondence. Each sees only what their step needs.
Cookies
Session cookies that keep the site working. No third-party advertising pixels.
Deletion and questions
Ask for a copy of your data, a correction, or deletion at [email protected]. Deletion requests are actioned within 30 days and confirmed in writing.